Shipping policy

Last updated: September 15, 2026

Processing

We work to process and ship orders from Starjack Paws as quickly as possible. Processing times can vary depending on order volume and product availability.

Delivery

We ship nationwide within the United States. Once your order has shipped, delivery typically takes between 4 and 6 business days, depending on your location and carrier conditions. This is an estimate, not a guaranteed delivery date.

Shipping Costs

Any applicable shipping fees will be shown at checkout before you complete your purchase.

Order Tracking

You will receive a shipping confirmation email with tracking information as soon as your order ships, so you can follow its progress.

Delays

Occasionally, delays can happen once a package is with the carrier and outside of our control. If your order is taking longer than expected, please contact us at trujillojackson@gmail.com and we will help track it down or find a resolution.